Member: Timothy Adams
CHICAGO, IL 60640
Category: Pest Control/Exterminating
Services Performed: Yes
Work Completed Date: April 11, 2014
Hire Again: Yes
Approximate Cost: $200.00
Description Of Work: We were concerned that we might have a termite problem in our basement, so we arranged for an inspection and diagnosis.
Member Comments: Rick and owner George arrived right on time, did an inspection of the "problem area" and examined the remains of what we suspected were termites. They diagnosed them as citronella ants. But even after that quick diagnosis, they proceeded to do a detailed examination of the wood supports and joists in our basement, and looked at certain areas by the footing of the walls to look for potential problem areas. In addition, they went to the front of the house and looked underneath our front porch and gave some tips about cleaning out the leaves, etc. to prevent other creatures from using them for bedding, putting some poison down to cut down on the bug invasion.
Our basement walls are brick and have significant effluourescence issues, so George discussed a potential solution for waterproofing and keeping moisture out, which is a prime reason that we have ants and insects in our basement. He also examined our catch basin and said that we might have a future problem with sewer backup.
So, all in all, even after realizing that we didn't have a termite problem, Rick and George went above and beyond to give advice on other potential issues with our house, which we appreciated.
Share on Band of Neighbors: Yes
Company Response: Dear Angie's List Member---
We are grateful for member reports. Your effort to review our visit makes it possible for other members to know the depth of our expertise and passion to be the most useful and helpful through any of our service assignments.
We don't insist upon doing a general overview of a home; however, we do ask if our client would like a more in depth inspection such as the one you received. Just determining that you did not have termites was a little short of the mark in your case. The other factors that would be niches for pest propagation were there too and we knew that we could be helpful.
Really, a complete pest-style inspection could be a useful service for any home owner. again, thanks for your concern and interest in our recommendations.