Member: rochelle johnson
Richton Park, IL 60471
Category: Pest Control/Exterminating
Services Performed: Yes
Work Completed Date: November 21, 2013
Hire Again: Yes
Approximate Cost: $427.50
Home Build Year: 1971
Description Of Work: Flea elimination: spray for spiders inside & outside home
Member Comments: We were pleased with prompt service. The arrived on-time, and did a through job. We will use them again for periodic pest control.
Company Response: AMERICAN PEST SOLUTIONS
9316 S. BALTIIMORE
Chicago, IL 60617 Fax:773-902-3344
Jan. 7, 2014
Dear Angie's List Member:
Re: Review response to Angie’s List
Dear [member name removed]:
Your feed-back was helpful, and we appreciate the concern that you displayed by understanding the importance of such public reports.
Our company has chosen a different path than most of the other firms practicing in our discipline. We advertise problem solving as opposed to so called preventive maintenance. We feel that when an inquirer reaches us, we must respond by promising a solution, and not an agreement to provide multiple monthly or quarterly visits.
As you stated, you would consider using our firm again. Should that be your decision in the future, we would be appreciative of your confidence in our ability to take care of the problem you wish to remove or even the request that we anticipate seasonal pest encroachments that can present themselves.
Certain invaders such as wasps will occur annually but will not over-winter as a colony. The newly fertile females in the Fall, will over-winter in leafy mulch, behind siding in other out of direct weather exposure; they will seek locations to start a colony in late March to mid-April. Their progeny will increase gradually and may not be noticed until late May throughout this part of the country. Steps can be taken to anticipate such events when the time is appropriate.
Other invaders may be a concern too, depending on the terrain in which you reside. May I suggest that you look us up on our website and find a number of explanations for residential pest presence.
Thanks to Angie & company for creating the format that allows others to choose a company highlighted on her site, angieslist.com.