Member: aaron stewart
Berwyn, IL 60402
Category: Pest Control/Exterminating
Services Performed: Yes
Work Completed Date: August 15, 2013
Hire Again: Yes
Approximate Cost: $189.00
Description Of Work: sprayed entire house inside and outside. also sprayed garage inside and out.
Member Comments: George and Ricardo are awesome. I had spiders taking over my house and back yard, due to house being empty for a few years before i bought it and active termites in my garage from my firewood (i had piles of "sawdust" under the wood). the wood is usually outside in backyard, but i was having a new patio installed and wood needed to be moved. Ricardo did an extremely thorough inspection sprayed everywhere he could get too. Our spider problem was gone over night!!! As for the termites, Ricardo advised me George would call me back. George called and spent 30 minutes on the phone with me explaining how termites survive etc. George reassured me the termites would not spread to the garage since I had the wood on a metal stand. George further explained that the termites are more than likely dead and if not they will be dead soon since they cannot survive in wood under a certain moisture amount. sure enough, no more active termites and burned the wood when I went camping.
I am extremely happy with American Pest Solutions and will definitely use them again to control the spiders in and around my house!!!
Company Response: Dear Member---
Your report was brief, informative and also to the point. We are grateful to those of our customers who report to Angie's List. Even a less complimentary report is thankfully received. We want to know how our public feels about our performance. We do attempt to check back with those we have serviced. That has not always been our practice; however, we do believe that consumers of our service are pleased to see how much we care.
Angie's List provides a public platform of testimonials like no other. We find that our company appears on numerous other referral locations---many that we do not know exist until a prospective client lets us know how they found us.
Here's the point: We can not thrive without an excellent reputation and we want to prove that every day by providing excellent, complete service with the foundation of diagnostic skills built on experience.
It's great to have had a chance to link to your testimonial report.