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Christine Penney

Member: CHRISTINE PENNEY
CHICAGO, IL 60645
Categories: Animal Removal
Pest Control/Exterminating
Services Performed: Yes
Work Completed Date: March 17, 2014
Hire Again: Yes
Approximate Cost: $675.00
Home Build Year: 1920
Description Of Work: Provider was called to deal with squirrels in the soffits. They eliminated the squirrels as well as inspected the entire roof line and secured any entry points.
Member Comments: Excellent 1st experience. They kept in touch about the schedule, arrived on time, and explained in detail their process. They "evict" the animal by placing a one-way entry system that allows animals to leave but not enter. They try to scare the animals out, but then leave and come back when all the animals have left. They work with the homeowner on this, calling to see if there is any noise or evidence of the animals. Then they come back and close the hole in addition to any others they found during the inspection.  This is a much better system than setting traps and removing animals as they happen into the trap, which I don't think would work at all with squirrels. It was very expensive, but worth it. I have been dealing with raccoons and squirrels for years now and am exhausted with it. American Pest guaranteed my soffits would be pest free for a year.  What a treat!
 

Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A


ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REVIEW
How much did the final cost compare to the original estimate? lower than estimate

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? within a week

Did you find the company through Angie's List? yes

If yes, which source(s)? website

Why did you choose this contractor? other, The eviction process

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? The eviction process is the best method.

What did you like least about this contractor? Nothing

What surprises came up during the course of the work? They gave me a discount when I mentioned Angie's List

What words of advice would you give other members considering this contractor? Choose the eviction process over other methods.

What words of advice would you give this contractor? Good job!

Christine Penney

I Have Mice!

I Have Bed Bugs!

I Have Rats!