My phone call with George was a delight! He diagnosed the problem over the phone and then taught me all about the construction of my home (and Chicago homes in general), the neighborhood, squirrels, mice, and other things. We also chatted politics and discussed my homeland; George is a renaissance man! When the crew arrived to do the work they were very professional and seemed on top of things. They told me how much the work would be based on their inspection, which was higher than I had expected based on my phone call with George so they lowered the price to within the range estimated over the phone (even though the phone estimate was non-binding and I knew it). The work was completed quickly and ever since that night we have had no squirrel problems. I hope I do not have to take advantage of the one year warranty, but it's nice to know I have it.
Date of Posting: 09 April 2009
Posted By: Stephan .